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Change, reschedule or cancel a service
Change, reschedule or cancel a service
How can I make a change to my request?
You can reschedule or change a service up to 12 hours before it is due to take place. To do this, go to the ‘Pedidos’ option in your account menu and select the request in question. Click on the ’R...
How can I cancel a service?
You can cancel, free of charge, an order up to 2 hours before the scheduled time. You can cancel your service without any costs up until 2 hours before its schedule. Go to your account menu, select...