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Request recurring services

What are recurring service requests?

Recurring services are a FIXO's feature that allows you to schedule services periodically, on a weekly or fortnightly basis. When selecting a service with this option, services will be scheduled fo...

How can I schedule a recurring service?

After selecting the desired service, you must select the desired frequency: weekly or fortnightly. Next, you must define the day(s) of the week for which you want to schedule the service and the re...

Can I change a recurring service request?

Yes, it is possible to change the frequency (weekly or bi-weekly), the days of the week, and the times of service provision. If the changes affect already created orders, these will be canceled and...

Can I change or cancel just one service in my recurring service?

Yes, it is possible to change or cancel just one service. You must choose the service you want to change or cancel in your account menu, selecting “Pedidos”. It is not possible to change the locati...

When are recurring services paid?

When submitting the recurring service request, you must introduce bank card details that allow secure online purchases. If you opt for an MB NET card, we suggest creating the card under the option ...

When I create a recurrence, how long is it active for?

A recurrence remains active until it is deactivated, accessing its details through your FIXO account in the "Pedidos" section. It is not possible to reactivate a recurrence after it has bee...

How can I cancel recurring services?

To cancel services within a recurring service, access the details of the recurrence in your account menu under "Pedidos" and select the service to cancel. If you do not deactivate the recurrence, F...