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Request recurring services
Request recurring services
What are recurring service requests?
Recurring services are a FIXO's feature that allows you to schedule services periodically, on a weekly or fortnightly basis. When selecting a service with this option, services will be scheduled fo...
How can I schedule a recurring service?
After selecting the desired service, you must select the desired frequency: weekly or fortnightly. Next, you must define the day(s) of the week for which you want to schedule the service and the re...
Can I change a recurring service request?
Yes, it is possible to change the day(s) of the week and the time of the service. Additionally, you may change the answers given in the service questionnaire. It is not possible to change the place...
Can I change or cancel just one recurring service?
Yes, it is possible to change or cancel just one service. You must choose the service you want to change or cancel in your account menu, selecting “Pedidos”. It is not possible to change the locati...
When are recurring services paid?
When submitting the recurring service request, you must introduce bank card details that allow secure online purchases. If you opt for an MB NET card, we suggest creating the card under the option ...
When I create a recurrence, how long is it active for?
If you wish to cancel a recurring service, you must do so selecting “Pedidos” and accessing the recurrence request you want to cancel. If you wish to cancel services that have already been sc...
How can I cancel recurring services?
To cancel a recurring service, you must go to your account menu, select “Pedidos”, access your and select the most convenient cancellation option.