guide_search guide_search
  1. Help Center
  2. Issues with my service

Issues with my service

How can I file a complaint?
We are sorry to know that the service did not meet your expectations. We hope to assist you through the email info@fixo.pt. You can check our complaint management process here.
The technician forgot something at my house. How can I return it?
Please contact the FIXO team through the contact form so that we can ensure the return of forgotten material.
The technician did not perform the service because he did not have all the material needed. What should I do?
Please contact FIXO team through our contact form.  The technician must bring the necessary material to perform the service on the scheduled day, according to the description of the service and the...
What to do if the technician does not show up?
We ask you to contact FIXO team through the customer support contact +351 214 238 457. We hope you don't have to deal with this inconvenience.